Shipping policy

SHIPPING POLICY

Processing Time

Please allow 3–5 business days for order processing.

Processing includes order verification, fulfillment, and packaging.

Processing may occur on weekends, but business days exclude weekends and holidays for shipping timelines.

Tracking numbers are sent via email once your order has been processed and shipped

Domestic Shipping (U.S. Orders) only

Estimated delivery time: Shipping time: 3–7 business days after processing

Total estimated delivery time: 6–12 business days


International Shipping

We do not currently ship internationally.


Shipping Carriers

We use trusted carriers including:
USPS, UPS, FedEx, and DHL.

Carrier selection is based on efficiency, location, and order size.


Shipping Costs

Standard shipping fee: $15 flat rate (U.S. orders)

Shipping fees are non-refundable.


Order Changes & Cancellations

Once an order is placed, it cannot be changed or canceled after checkout.

Please review your order carefully before completing your purchase.


Inventory & Order Issues

In rare cases, an order may be canceled due to inventory being sold out, stock discrepancies, or system errors.

If this occurs:

  • You will be notified directly
  • A full refund will be issued if payment was collected
  • Alternative options may be offered if available


Delivery Responsibility

Once your order has shipped, EyeBlush, LLC is not responsible for:

  • Carrier delays
  • Lost or stolen packages after delivery
  • Damage occurring after the package leaves our facility

Once tracking shows “delivered,” the order is considered fulfilled.


Shipping Delays

Delivery times are estimates and may be affected by:

  • Holidays
  • Weather conditions
  • High-volume sales periods
  • Carrier delays

These situations are outside of our control.

 

Lost Packages

If your package appears lost in transit, please contact your carrier directly with your tracking number to open a claim. EyeBlush is not responsible for packages lost by the carrier and is unable to issue refunds or replacements for carrier-related losses.